Demo by Arkline· Fictional clinic, real build
Heronwater Physiotherapy, Ferrier Hill, Tarrow Bay

Book a visit.

Three steps, about a minute. Or call (555) 555-0187 and Jules will do it with you.

If you do not know which visit to pick, choose Not sure at step 1. It books a first visit, 45 minutes for $115, and we work out the rest when you are here.

You can go back at any step, and nothing is set until you press the last button.

Choose a visit Call (555) 555-0187

This is a demo. The times below are worked out from today's date, and the last step will tell you that nothing was booked.

A wall-mounted ash wood handrail and a low wooden balance beam on a cork floor, with a rolled slate blue mat and soft window light across the wood

Three steps, one question each.

Which visit, when, and who are you. The soonest open time is already picked and Whoever is free soonest is the default, so if you have no preference the only things you type are a name and a number. Go back at any step and your other answers stay. The plan card fills in as you go, so you read your own choice back before you press the button.

Book by phone

Call (555) 555-0187 during opening hours and Jules will book it with you. Or use the form below.

Pelvic health and home visits are booked by phone.

Call (555) 555-0187 Email desk@heronwater.example
Is this your first time here? Yes or No. It tells us whether to send you the one-page form.

This is a demo form. It sends nothing, and nothing is booked.

This is a demo. Nothing was sent and nothing was booked. Heronwater does not exist.

After you book

What happens after I book?

Four things, in order, on the real site. In this demo none of them happen, because nothing is sent.

A text within a minuteRight after you book
It repeats the visit, the day, the time, who you are seeing and the price, so you can check it against what you meant. Keep it. Replying to it is the easiest way to change the time.
A one-page form, on your phoneAny time before your visit
The text carries a link to a short form: what hurts, when it started, the medicines you take, and the name of your extended health plan if you have one. Fill it in when you have a minute. If you would rather do it on paper, arrive 5 minutes early and Jules will hand it to you.
A reminder the day beforeThe day before
One text with the time and who you are seeing. If you need to move or cancel, tell us 24 hours ahead by phone or text and there is no charge. With less notice, or if you do not come, it is $40, and your plan does not cover it.
Arrive 5 minutes earlyOn the day
Park behind the building, it is free, or take the 14 bus, which stops outside. The front door is step-free. Give your name at the desk, show your extended health plan card if you have one, and take a seat. The wait is short.

To change a time, reply to the text or call (555) 555-0187 during opening hours. In this demo no text is sent and no form opens, because nothing was booked.

Before your first visit

What do I wear, and what do I bring?

Clothes you can move in, and any paper you already have. None of it is required. Come with nothing and we still start on time.

Shorts, or a loose topEveryone
Shorts for a knee, hip or ankle. A tank top or a loose shirt for a neck or shoulder. If you would rather not change, wear something loose and we work around it.
Your extended health plan cardIf you have one
Jules bills most plans at the desk and you pay the part they do not cover, usually $0 to $25. Put the name of your plan in the note when you book and we check it before your first visit.
Imaging reports, or the sheet from the hospitalIf you have them
After surgery, bring the hospital sheet and your surgeon's instructions. We plan around the dates on it. If you have nothing, come anyway.
A list of the medicines you takeEveryone
Names and doses, on paper or on your phone. It is easier than remembering them at the desk.
The shoes you run inRunning and sport assessment
We watch you move in them, so bring the pair you run in most, not the new ones.
Someone to drive you homeDizziness and balance assessment
For the first visit, if you can. The tests can leave you unsteady for a while afterwards.
A referralOnly if you already have one
In most provinces you do not need one to see a physiotherapist. If your plan wants a doctor's note before it pays, we tell you before your first visit.
5 minutes earlyOn the day
For the one-page form at the desk, if you did not fill it in on your phone. Free parking is behind the building. The 14 bus stops outside.

Some things should not wait for us.

If any of these is happening now, call 911 or go to emergency. Do not book with us first.

New numbness in both legs
Or new weakness in both legs at once.
Loss of bladder or bowel control
Anything new, especially with back pain.
A fall with a possible fracture
If the fall was hard and something might be broken, it needs an X-ray, not us.
Chest pain
Any chest pain that is new. It is not a physiotherapy question.
A sudden, severe headache
Sudden and severe. Do not wait to see if it settles.

We treat backs, knees, shoulders and the rest, and we are the wrong people for the list above. Once you have been seen and told it is safe, book with us for what comes after.

If you are not sure whether it can wait, treat it as if it cannot.

Or talk to the desk

Would rather talk to a person?

Call or text (555) 555-0187 during opening hours and Jules answers.

Jules is at the desk during opening hours, books the visit with you, checks your plan before you come, and answers anything this page did not.

Call
(555) 555-0187Answered during opening hours
Text
(555) 555-0187, the same numberAnswered during opening hours, like the phone
Email
desk@heronwater.exampleFor anything that can wait
Address
212 Ferrier Hill Road, Unit 3, Tarrow Bay (demo address)Ferrier Hill, above the harbour
Monday to Thursday
8 am to 7 pm
Friday
8 am to 5 pm
Saturday
9 am to 1 pm
Sunday
Closed
Getting in
Step-free front door. Washroom on the same floor. Free parking behind the building. The 14 bus stops outside.
Call (555) 555-0187 Email desk@heronwater.example

Heronwater Physiotherapy is invented for this demo by Arkline Design. So are the people, the address and the phone number. Nothing on this site is sent, saved or booked.

An empty treatment room in morning light: a padded table with a linen cover and a folded slate blue towel, a pale wood cabinet, a sheer curtain and a fern
One room per patient, and the door closes.
Built by Arkline. A five-page site, $1,350. See how it was built Start yours

Why it’s built this way

  1. Three questions, one at a time, two already answered The flow asks what the visit is for, when, and who you are, because that is how the desk asks on the phone. Two answers are filled in before the visitor arrives: Not sure books a first visit with a note for the physiotherapist, and the soonest open time is already selected, so a nervous person can reach the form having decided nothing. The choices are real radio buttons, taken slots are announced to a screen reader, and a refresh keeps your place, since people get interrupted mid-booking. The demo makes no appointment, and says so beside the grid, above the button and on the final screen. On a real site this front end connects to the clinic's booking tool, or the tool is embedded in its place.
  2. A booking page that tells you when not to book Someone in real trouble at 11 pm ends up on a booking page, because that is where the button is. So this page carries a short list of the signs that should go to emergency tonight instead of a physiotherapist on Thursday, only the widely agreed ones, ending with call 911 or go to emergency. It does not try to diagnose, and it does not soften the instruction to keep the visit. The common alternative is to say nothing, on the theory that a clinic site should only sell appointments. Publishing the list costs the clinic nothing, it is the responsible thing to do with a page people reach in pain, and a reader learns more about how this clinic thinks than from any paragraph about care.